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 International Shipments

For international orders please email us for a shipping quote.

Oxygen Health Systems is dedicated to researching and reselling only the best products for optimal health and wellness. We strive to insure all product are organic and of the highest quality. Please be sure to check back from time to time as new and innovative products are added to our site.

Sincerely
Oxygen Health Systems Product Sales team


Return Policy

Return Policy

 

Oxygen Health Systems has a fourteen day inspection policy for returns. You have fourteen days from receipt of your purchase in the mail to test and inspect the item. If the item does not fit your application or is not to your expectations, please contact us for a Return Merchandise Authorization (RMA) number to within the seven days with its original box and packing in resalable condition. All returns must be accompanied with an RMA number. You may contact us through our RMA Request Form on our website, or directly through email at our Contact Us section.


If contacted within the inspection period for a return, we will refund your entire purchase price, less our actual original shipping and handling costs. 


To request a RMA number, please submit an email us with a written request including your order or invoice number. Please also include in this email a detailed note on the reason(s) for the return and the model number of the product you wish to return.


Once you have received a RMA number from our offices, you may return the item. Without an RMA number, your item will be returned to sender at your expense, so please be sure to send items back only with an RMA number issued from us at .


Once the product is received at our facilities, it will be processed by our Returns & Exchanges department. Items returned must be received back in the same, new condition with all original packing material and accessories that it was originally shipped in order to receive a full refund less shipping and handling cost. If this is not the case, a re-stocking fee will be assessed. Customers are responsible for all return shipping fees.


If you think you have received a defective product(s), you must contact us within 7 days to resolve the issue and let us know that there is a problem with the product(s) you received. After 7 days, your purchase will be automatically covered by our warranty service.

Note: Live O2 and ExtremeO2 systems are not returnable once they have been used.


Return Instructions


  • If you are unsatisfied and desire to return an item, please follow the instructions below:

      • Returns Must Be Pre-Approved Prior to Shipping: Contact AmScope via email for a return authorization number (RMA#) and submit an RMA Request Form online. Items returned without an RMA# will be returned to the sender at your expense, so please do not send any product to us without prior approval.

      • Returns Must Be Re-packaged in Original Shipping Materials: The items must be returned in the original packing material and received in "like new" condition. Using other packing may result in a 20% restocking fee deducted from your refund amount.

      • All Items and Accessories Must be Returned:  Items missing parts or accessories will not be acceptable for refund or have at least 25% deducted from the refund amount.

      • Instruments Must Be Received in New Condition: Instruments showing marks, such as scratches and dents, etc., due to usage will not be acceptable for refund.

      • After 7 Days: Returns are considered on a case by case basis, and will include a restocking fee if approved.

      • Damaged Items:If your item is damaged during shipping, please report these damages to the shipping company responsible and request a damage claim number and forward it to us. Please also take pictures of the damages and email them to us. We will have the shipping company pick up the damaged package(s). Upon receipt of the claim number from you or the shipping company, we will ship your replacement items.

    • Wrong Items Received:If you receive the wrong item(s) or items are missing, please take a picture of the received item and email it to us. Upon confirmation, a prepaid shipping label will be emailed to you for the return. Once this item is return-shipped we will immediately ship you the correct item. Please note, any claim after 7 days of receipt will be handled as a warranty issue, so contact us right away if you did not receive the correct items with your order, or if anything is missing from your order.


Privacy Policy

 

Oxygen Health Systems uses information for five general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, to contact you about specials and new products, to maintain and manage the distributor genealogy, and to allow other distributors to manage their businesses.

Information Sharing. Oxygen Health Systems uses the information we collect solely for our business purposes. We do not sell or share personal information to third parties other than those third parties who provide services vital to our business (see Third-Party Providers, below) and to other distributors (see Other Distributors, below). However, we may also provide aggregate information and statistics about our customers, sales and related site information to our third-party providers, but this information and statistics will include no personally identifying information. Please note that we may release information in good faith as is reasonably necessary to comply with the law or protect our rights.

Cookies and Sessions. Cookies are essential “invisible” data files that act as an electronic messenger between your computer and our website. Internet browsers have a notification option to let you know when an “invisible” cookie is being sent to you.

Through your browser options you can choose not to accept the cookie. However, in not accepting the cookie, you may not be able to experience all functions of Oxygen Health Systems.com.

Sessions are encrypted and enable us to temporarily save personal information about you on our server. The most basic session information includes data about what is in your shopping basket.

We may use your IP address to identify and verify secure logins, help diagnose problems with our servers, and to administer our websites. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

Information Collection and Usage. Oxygen Health Systems may collect information from several different points on our website. This information includes but is not limited to the length of each visit, how often you visit, which areas of our site you visit, and items that you purchase, and is collected solely for the purpose of making your Oxygen Health Systems experience the best it can be. This data helps us make better choices about the information we include on our site.

All Payment With Visa Cards will be processed through Paypal


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Contact Us
P.o. Box 2301, Naperville, IL, 60540, United States
630-4518821
oxygenhealthsystems@gmail.com